Department of Veteran’s Affairs • Outpatient Clinic


Chattanooga, Tennessee

 

In June 2019, US Federal Properties Co. (USFP) announced it was selected to develop four new U.S. Department of Veterans Affairs (VA) community-based outpatient health clinics — one of which was in Chattanooga, Tenn. These new clinics will expand the VA’s network of outpatient sites that serve nine million enrolled Veterans annually and help to accelerate their access to care.


  • Pre-Development Planning

    Market Assessment

    Brokerage – Land Acquisition

    Development Agreement Negotiations

    Financial Modeling

    Contract Negotiations

    Development Team Selection

    Environmental Sustainability

    Supplier Diversity

    Design and Construction Management

    Master Budget Development

    Master Schedule Development

    Project Accounting and Management

    Project Close Out

    Move Management

    Debt and Equity Placement

    Property Management

These new clinics embrace the VA’s Patient Alignment Care Team (PACT) delivery model — a patient-driven, proactive, team-based approach to healthcare focused on wellness and prevention. Unlike a linear design, which has shared corridors and publicly exposed workstations, the VA clinics feature an onstage/offstage approach to exam room layout. Such a design will improve staff workflow, reduce travel distances, increase collaboration, protect confidentiality and privacy, and reduce patient throughput and wait times.

The single-story, 100,570 square-foot Chattanooga clinic will include five PACT modules that accommodate a total of 40 care teams serving 65 exam rooms. Each PACT module will include specialty clinics, telehealth and standard exam rooms. The new facility will offer audiology, imaging, pathology, lab, dental and mental health services as well as diabetes and healthy eating counseling to the area’s 25,000 Veterans.

In collaboration with Hoefer Wysocki — who leads the architectural and interior design of the new healthcare clinics— USFP will develop, finance, own and operate this federal government-leased property. The design team includes Bob D. Campbell, structural engineering; Smith & Boucher, mechanical, electrical and plumbing engineering; Protection Engineering Consultants, LLC, facade design and specialty structural engineering; FSC, Inc., fire protection engineering; and Merrick, Green Globe consulting. Construction began in summer 2019 and was completed in 2020.